Current:Home > ContactT-Mobile is switching some customers to pricier plans. How to opt out of the price increase. -Elevate Capital Network
T-Mobile is switching some customers to pricier plans. How to opt out of the price increase.
View
Date:2025-04-27 23:58:22
If you’re a T-Mobile customer, take a close look at your phone bill.
The cell phone carrier is running a test in which it automatically switches some customers to more expensive rate plans unless they opt out.
"We haven’t kicked it off yet, this would be a small-scale test where we reach out to a small subset of customers who are on older rate plans to let them know they have the opportunity to move to newer, better plans with more features and more value," T-Mobile said in a statement to USA TODAY.
The rate hike affects some customers on older unlimited plans such as T-Mobile One, Simple/Select Choice, Magenta and Magenta 55 Plus. Those customers will be migrated to Go5G.
The new plans increase the cost per line by $10 (or $5 a line with auto pay). Go5G plans start at $75 a month per phone line including taxes and fees.
"Eligible customers would hear from us when this starts," T-Mobile said. "No customer accounts will be changed until then."
How to opt out of the T-Mobile rate hike
Customers can choose to stay on their current or similar plan if they prefer, T-Mobile said. If you want to opt out, call T-Mobile customer service.
T-Mobile markets itself as a customer-friendly “Un-carrier” but, with its 2020 takeover of Sprint, it has led a wave of consolidation that has left consumers with fewer choices.
T-Mobile-Sprint mergerWill you pay more for your cellular plan?
The carrier – now the country’s second largest of three nationwide cell phone networks – pledged not to raise rates on plans for three years to win regulatory approval for the Sprint takeover.
Rivals AT&T and Verizon raised rates on older plans last year.
veryGood! (2)
Related
- Israel lets Palestinians go back to northern Gaza for first time in over a year as cease
- Gangs in Haiti try to seize control of main airport as thousands escape prisons: Massacring people indiscriminately
- Texas man arrested in alleged scam attempt against disgraced former congressman George Santos
- Princess Kate spotted in public for first time since abdominal surgery
- $73.5M beach replenishment project starts in January at Jersey Shore
- Nebraska’s new law limiting abortion and trans healthcare is argued before the state Supreme Court
- Saquon Barkley NFL free agency landing spots: Ranking 9 teams from most to least sensible
- Court order permanently blocks Florida gun retailer from selling certain gun parts in New York
- DeepSeek: Did a little known Chinese startup cause a 'Sputnik moment' for AI?
- Fed Chair Powell says interest rate cuts won’t start until inflation approaches this level
Ranking
- Intel's stock did something it hasn't done since 2022
- Steely Dan keyboardist Jim Beard dies at 63 after sudden illness
- Florida set to ban homeless from sleeping on public property
- Here's the Republican delegate count for the 2024 primaries so far
- Chuck Scarborough signs off: Hoda Kotb, Al Roker tribute legendary New York anchor
- 'Rust' armorer Hannah Gutierrez-Reed found guilty of involuntary manslaughter
- Iowa's Caitlin Clark becomes first female athlete to have exclusive deal with Panini
- Amid Louisiana’s crawfish shortage, governor issues disaster declaration
Recommendation
Are Instagram, Facebook and WhatsApp down? Meta says most issues resolved after outages
Report: Peyton Manning, Omaha Productions 'pursuing' Bill Belichick for on-camera role
Biden to call in State of the Union for business tax hikes, middle class tax cuts and lower deficits
Kentucky man says lottery win helped pull him out of debt 'for the first time in my life'
DeepSeek: Did a little known Chinese startup cause a 'Sputnik moment' for AI?
Hoda Kotb Shares Daughter Hope Is Braver Than She Imagined After Medical Scare
Missouri governor offers ‘deepest sympathy’ after reducing former Chiefs assistant’s DWI sentence
Ukraine says it sank a Russian warship off Crimea in much-needed victory amid front line losses